Shutterstock/alexmillos 1

Shutterstock/alexmillos 1

With every New Year comes new predictions of what will come – and with every year end comes the review of those predictions. The IT world is no exception.  Let’s take a look back at 2013 – What held true? What was off base? Here are three trends that were expected to take flight over the last year:

The cloud will become a way of life.

In 2012, many companies were transitioning toward a cloud-based infrastructure. At the beginning of 2013, it was predicted by IT experts that the cloud would no longer be a luxury – a new, exciting way to work – but a necessity for successful businesses.

BYOD will rise to power.

A 2012 study indicated that more than 50% of employees were using personal devices for business-related tasks – and tech experts did not foresee the fad passing in 2013. Despite security concerns, employee satisfaction rate were expected to continue to rise in correlation with BYOD policies – and BYOD was even predicted to be a perk used to help recruit young professionals.

Help desks will undergo a virtual makeover.

As a result of constantly changing technology, and in part because of the growing popularity of BYOD, outsourced IT services were expected to rise over the last year. Third party IT help desks can provide a wider range of knowledge, as well as extended availability for the diverse needs of growing businesses.

Did 2013 live up to its hype? Did you see these changes in your business?