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When Health Care DataWorks (HCD) first took its business intelligence software to market as a stand-alone on-premise solution, the company’s management team knew they couldn’t do it on their own. HCD wanted to focus on what it did best—healthcare analytics—by finding a partner that could take responsibility for monitoring and managing everything from the operating system down—servers, storage and networking.

That’s exactly what they found in Logicalis. We offer a SaaS platform along with application monitoring that helps software providers deliver their software using a cloud-delivery model. HCD also appreciated our strong presence in healthcare and expertise across the entire IT infrastructure. We also rely heavily on high-level ITIL best practices and know how to work within HIPAA guidelines—with an understanding of healthcare’s need for uptime and security.

After seeing how well we monitored and managed the HCD business intelligence app (Knowledge Edge), HCD then came to us to explore the possibility expanding our relationship. HCD wanted to offer its healthcare customers a SaaS version of KnowledgeEdge that we would host on our SaaS platform.

Leveraging the cloud delivery model became especially important for HCD as the adoption of hosted solutions by healthcare customers began to accelerate. More and more hospitals and health systems are now trying to reduce capital budget expenses and the overhead of managing systems in-house. The HDC hosted offering powered by the Logicalis SaaS platform addresses this challenge directly and removes a huge barrier for potential HDC customers to move to the cloud.

As HCD continues to rely on the Logicalis SaaS platform, the hosted solution is playing an increasingly more important role in the company’s long-term growth: HDC anticipates rapid growth over the coming years, and they know it’s important to partner with a company like Logicalis that can scale right along with them.

To find out how Logicalis can help your organization transition to the SaaS model and better leverage the cloud to increase revenues, improve margins and enhance customer experiences, visit