How to Achieve Business Goals with Effective IT Governance
Reading Time: 3 minutesOrganizations today are subject to many internal and external requirements...
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Tag: ITSM
Ready for the IoT? Three Telltale Questions Tell All
Reading Time: 3 minutesBy Mike Alley, Service Management Principal, Logicalis US From weight...
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Service Management Moves Beyond IT: How to Use ITSM Principles for Maximum ROI
Reading Time: 2 minutesBy Mike Alley, Service Management Principal, Logicalis US IT Service...
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Should You Outsource Your Service Desk?
Reading Time: 5 minutesAn interview with Bob Chapp, Senior Director, Service Desk, Logicalis US...
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How Your CMDB Can Connect the Dots Between Technology and Business Services
Reading Time: 2 minutesBy Mike Alley, Director, Service Management, Logicalis US Conventional...
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Get the Traction You Need to Drive Business Value with IT Operations Management
Reading Time: 2 minutesBy Mike Alley, Director, Service Management, Logicalis US Many IT...
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How ITSM Can Help You Become a More Strategic Partner in Your Organization
Reading Time: 3 minutesIT operations management has become a hot topic in CIO circles today. For...
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Seven Steps to Success that Put Prepared Software Developers Ahead of their Competition
Reading Time: 2 minutesThe more familiar you become with the low-cost, feature-rich capabilities...
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5 Points to Consider as You Develop a Cloud Strategy
Reading Time: 2 minutesThe buzz around the cloud is very real—delivering considerable business...
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ITSM Strategies: Go Agile With Your Continual Service Improvement Practice
Reading Time: 3 minutesBy Chris Gordon, ITSM Managing Consultant, Logicalis US This is another...
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ITSM Strategies: Develop Your Disaster Recovery/Business Continuity Strategy—in 30 Days or Less
Reading Time: 3 minutesBy Chris Gordon, ITSM Managing Consultant, Logicalis US This is another...
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The Six Hidden Benefits of IT Compliance
Reading Time: 3 minutesThis is another installment in a series of blogs that gives IT leaders a...
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