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A recent Logicalis survey found that the overwhelming majority of CIOs and IT leaders worldwide—83 percent—plan to make software-defined solutions part of their wider IT strategy. The data comes from our second-annual Optimal Services Study—a survey of top IT pros spanning 24 countries. IT leaders see software-defined solutions as a vital component in their broader service-defined, enterprise-IT transformations—something many IT organizations are undergoing right now.

Our survey also uncovered some additional interesting trends:

  • 61% of CIOs and IT leaders expect software-defined solutions to impact their IT services and delivery strategies over the next three years.
  • 34% think this will happen in the next two years.
  • 10% anticipate implementing software-defined solutions in the next 12 months.
  • 34% cited “technical skills” as their top priority when recruiting IT staff.
  • The remaining 64% look first at business skills—such as communication, service management and business analysis.
  • 65% are prepared to pay more for the skills required to make the most of software-defined solutions.

The full Optimal Services report, “Establishing the Internal Service Provider,” is available at

And to find out how have things changed in the past year, check out the press release about last year’s study or download last year’s report, “Embracing a New IT Reality,” at

We also invite you watch brief video explaining the Logicalis service-defined experience. You can then download the white paper, “Why Every CEO Wants to Lead a Service Defined Enterprise and Why the CIO Needs to Make it Happen,” at