Optimizing Your Internal Epic Resources
Reading Time: 2 minutesBy Ed Simcox, Practice Leader, Logicalis Healthcare Solutions, and Sara...
Read MoreFeb 21, 2017 | EHR Optimization, Healthcare
Reading Time: 2 minutesBy Ed Simcox, Practice Leader, Logicalis Healthcare Solutions, and Sara...
Read MoreJun 28, 2016 | Digital Workplace, ITSM
Reading Time: 5 minutesAn interview with Bob Chapp, Senior Director, Service Desk, Logicalis US...
Read MoreSep 1, 2015 | Digital Workplace, ITSM
Reading Time: 2 minutesIf you’re like most companies, you probably view the incident-resolving...
Read MoreMar 5, 2014 | Cloud Solutions, Communications & Collaboration, Digital Workplace, ITSM
Reading Time: 2 minutesThis was a live discussion that took place on March 27th, 2014. Our experts discussed what should be top-of-mind as you seek a Service Desk provider. Additional Forums in this Series Watch On Demand...
Read MoreFeb 11, 2014 | Digital Workplace, ITSM
Reading Time: 2 minutesGuest author: Mike Alley, Director, IT Service Management An efficient help desk runs like a well-oiled machine – prioritizing tickets, tracking time and quickly finding solutions. When shopping for a help...
Read MoreJan 9, 2014 | Advisory & Managed Services, Digital Workplace, ITSM, Managed Services
Reading Time: 2 minutesAfter making the decision to outsource IT support, the search for the right provider begins. Avoid making these 5 common mistakes when shopping for the right option: 1. Making a decision based on price...
Read MoreDec 16, 2013 | Advisory & Managed Services, Digital Workplace, ITSM, Managed Services
Reading Time: 2 minutesGuest author: Bob Chapp, Service Desk Director In a world where an inability to access the internet means a complete halt in productivity, it is essential for businesses to have access to IT support. The...
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