Reading Time: 2 minutesBy Ed Simcox, Practice Leader, Logicalis Healthcare Solutions, and Sara...Read More
Tag: service desk
Reading Time: 2 minutesThis was a live discussion that took place on March 27th, 2014. Our experts discussed what should be top-of-mind as you seek a Service Desk provider. Additional Forums in this Series Watch On Demand...Read More
Reading Time: 2 minutesGuest author: Mike Alley, Director, IT Service Management An efficient help desk runs like a well-oiled machine – prioritizing tickets, tracking time and quickly finding solutions. When shopping for a help...Read More
Reading Time: 2 minutesAfter making the decision to outsource IT support, the search for the right provider begins. Avoid making these 5 common mistakes when shopping for the right option: 1. Making a decision based on price...Read More
Reading Time: 2 minutesGuest author: Bob Chapp, Service Desk Director In a world where an inability to access the internet means a complete halt in productivity, it is essential for businesses to have access to IT support. The...Read More
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