By Ed Simcox, Practice Leader, Logicalis Healthcare Solutions, and Sara Hunter, Service Delivery...Read More
Tag: service desk
This was a live discussion that took place on March 27th, 2014. Our experts discussed what should be top-of-mind as you seek a Service Desk provider. Additional Forums in this Series Watch On Demand – 5 Considerations for...Read More
Guest author: Mike Alley, Director, IT Service Management An efficient help desk runs like a well-oiled machine – prioritizing tickets, tracking time and quickly finding solutions. When shopping for a help desk service provider,...Read More
After making the decision to outsource IT support, the search for the right provider begins. Avoid making these 5 common mistakes when shopping for the right option: 1. Making a decision based on price alone. Many business...Read More
Guest author: Bob Chapp, Service Desk Director In a world where an inability to access the internet means a complete halt in productivity, it is essential for businesses to have access to IT support. The question that most...Read More
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