Search Results for: communications and collaboration

What Millennials Say About Your Communications Infrastructure Can Tell You a Lot

Reading Time: 4 minutes  A Q&A with Logicalis US Communications and Collaboration Expert Ron Temske User experience.  It’s the benchmark for everything CIOs do today – and will do tomorrow.  And it’s driving a number of very significant changes in the way people work, how they define what “work” looks like, and how the IT department prepares to support this new paradigm Logicalis recently conducted a study of more than 400 CIOs worldwide, and one of the top findings was that 42 percent of CIOs around the globe are embracing the idea of becoming an internal service provider or...

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Unleash Dormant Productivity and Innovation inside Your Organization

Reading Time: 2 minutesWhat if we told you there was a significant source of productivity and innovation lying dormant and untapped inside your organization? For many enterprise organizations, that untapped potential is inside their employees.  The secret to unleashing it is providing better methods for communicating and collaborating throughout the workday so employees can share their knowledge, creativity and expertise, taking your business to the next level. There are a number of business benefits that can make investing in a communications and collaboration strategy worthwhile.  Unified communications can: Help you stay closely connected with your customers Improve project management...

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Understanding the Full Value of Video Collaboration

Reading Time: 2 minutesThanks to easy-to-use technologies and affordable video options, a wide range of employees—executives, trainers, customer service, sales and remote workers—are now discovering the full power of video interaction and collaboration. This is key, because to prosper in today’s marketplace, IT needs to extend video collaboration to all employees as well as business partners and customers. The ‘visual touch’ of video generates business value by uniting decentralized workforces and increasing business agility, and the adoption of the technology has been driven in recent years by the increased cost of travel, new ways of working and changes in...

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4 Key Changes in the Communication and Collaboration Landscape

Reading Time: 2 minutesUser experience is now the standard by which all technology is measured. When it comes to unified communications, the goal is secure, real-time collaboration—with any device, anywhere, any time. Making a variety of communication formats available to users in the office and across a spectrum of mobile devices is what unified communication is all about—including instant messaging, customer and employee portals, website conferencing, voice, email and video. But that’s just the beginning of four important changes as indicators for what is soon to come across the communication and collaboration landscape … Video returns to the forefront:...

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The middle market has big plans for unified communications

Reading Time: < 1 minuteGuest author: Cory Rehfeldt, Collaboration Practice Director According to KPMG, 60% of mid-market companies plan to increase capital spending in the near future, with the highest priority being information technology.  More specifically, a Forrester Research survey in 2013 also found that 29% of mid-market companies planned to implement a unified communications and collaboration solution within the next 12 months—reflecting a greater awareness of the need to have a UC solution in place in today’s business world. With the explosion of mid-market growth and these companies’ increased focus on IT solutions, how will mid-market organizations manage their tight budgets and small IT teams? Mid-market companies need to operate like large enterprises but can only afford mid-market budget solutions—a sticky situation. Concerns around security and ongoing management of the necessary unified communications and collaboration solutions are a priority.  With more and more employees working remotely, BYOD also comes into play, causing a need for more systems and more support. To help get started, we created the Communication and Collaboration Transformation Journey, a customizable platform that allows any company to assess their readiness for unified communications and take clear steps to get there faster. Hype or Ripe:  Are mid-market companies going to get the budgetary support they need to ensure they can support unified...

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5 Key Steps for Video Collaboration Deployments

Reading Time: 2 minutesVideo collaboration eliminates geographic boundaries by bringing colleagues, partners and customers together around a virtual conference table—regardless of their location. But to truly boost productivity, businesses need to employ the right collaboration tools supported by a company-wide unified communication strategy. Here are five of the most important steps to help you achieve this mission: Get Back to Basics: Conduct a thorough assessment using proven methodologies to provide a clear view of what exists today and what needs to be added or changed. Some of the existing IT infrastructure will likely support video collaboration, but IT needs a list of technologies that will smooth the process. Learn All the Benefits: In addition to communication and competitive advantages, video collaboration improves project management, optimizes workforce productivity, improves responsiveness to market changes, supports complex global networks, accelerates adoption of real-time business models, and reduces travel costs—all while uniting a decentralized workforce. Documenting these benefits helps sell the cost of the technology to senior management. Solve the Toughest Problems: Knowing who will use video communication and collaboration and how they will use it helps ensure an effective and widely-adopted solution. Reach out to managers and key employees to discover and solve their pain points. The key to strong ROI is aligning the IT investment with the business needs. Test the Network: Unified communication networks route traffic for data, voice and video over corporate IP...

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The middle market has big plans for unified communications

Reading Time: < 1 minuteGuest author: Cory Rehfeldt, Collaboration Practice Director According to KPMG, 60% of mid-market companies plan to increase capital spending in the near future, with the highest priority being information technology.  More specifically, a Forrester Research survey in 2013 also found that 29% of mid-market companies planned to implement a unified communications and collaboration solution within the next 12 months—reflecting a greater awareness of the need to have a UC solution in place in today’s business world. With the explosion of mid-market growth and these companies’ increased focus on IT solutions, how will mid-market organizations manage their tight budgets and small IT teams? Mid-market companies need to operate like large enterprises but can only afford mid-market budget solutions—a sticky situation. Concerns around security and ongoing management of the necessary unified communications and collaboration solutions are a priority.  With more and more employees working remotely, BYOD also comes into play, causing a need for more systems and more support. To help get started, we created the Communication and Collaboration Transformation Journey, a customizable platform that allows any company to assess their readiness for unified communications and take clear steps to get there faster. Hype or Ripe:  Are mid-market companies going to get the budgetary support they need to ensure they can support unified...

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Will Cloud Options Spark Broader Unified Communications Deployment?

Reading Time: < 1 minuteAccording to CompTIA, a nonprofit organization in the IT industry, 4 out of 5 companies perceive value in unified communications. Communication and Collaboration budgets are either steady or rising at 85% of companies. Close to 70% of companies are considering a cloud system or managed service model to meet their unified communications needs. This data indicates that unified communications solutions providers utilizing managed services and cloud-based delivery models could have an important role when it comes to broadening the adoption of unified communications technology. What do you think? Do you believe this is ripe and cloud options could spark broader unified communications deployment? Or is this just hype? [poll...

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Desktop and Mobile Collaboration clients: How do you decide which is right for your business?

Reading Time: < 1 minuteGuest post by Mike Johnson, Director UC and Collaboration This blog post was inspired by our long standing partnership with Cisco, their 2012 Partner Summit theme: In It to Win it, and our team members attending the event this week to learn how Cisco’s solutions help Logicalis continue to solve customer problems and create a work environment that fosters success. Cisco Jabber, Microsoft Lync, and a host of others are set to do battle in 2012 and beyond to win the desktop (and therefore mobile client) portion of the 22.3B Enterprise Communications and Collaboration market. The products offer mobile and desktop IM, chat, presence, voice and video, conferencing and desktop sharing. Rich media collaboration on any device, anywhere and anytime is truly possible today. Considering BYOD is pervasive and here to stay – and assuming that equal device coverage and feature parity exists within the available products (debatable and worth discussing). I suggest the only way to decide what client is right for your collaboration needs is to define: Current state of your collaboration capabilities within your business Collaboration needs and use cases within your business A collaboration vision for your users needs TCO models for each choice that meets your vision Do you think following this process above will help you decide which collaboration client is right for your business and this is ripe,...

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